Our Staff

Scott Harlow, HIS

Scott Harlow, HIS

Hearing Instrument Specialist & Regional Office Manager

Scott Harlow joined Starkey HearCare in 2019 as a Hearing Aid Specialist in Clearwater Florida. In June 2020, he was promoted to Regional Manager, covering Central and SW Florida. In his free time Scott enjoys spending time doing anything associated with the water, swimming, boating or just hanging out at the beach.

Adam Thornell, HIS

Adam Thornell, HIS

Hearing Instrument Specialist

Adam Thornell is a Hearing Instrument Specialist. Adam is originally from Montgomery Alabama. Adam attended Columbia University and started working at Patillo in 2021. Adam began working in the hearing industry in 2015 and was drawn to the profession because he likes to help people.

What Adam loves most about saving hearing lives is the gratitude he receives for improving people’s lives. Adam strives to give the best customer service in his everyday work with patients. Outside of saving hearing lives, Adam loves hobbies such as hunting and hiking.

Victoria Wiswell

Victoria Wiswell

Patient Services Coordinator

Victoria has been in the medical field 20 plus years.
Her husband has a very sufficient amount of hearing loss and has been a patient of Fred’s for several years.
This has given her an understanding of how hearing loss affects families and relationships.
She enjoys spending time with her family and loves the outdoors.

Jessica Leigeber

Jessica Leigeber

Regional Administrative Coordinator

My name is Jessica Leigeber and I am the Regional Administrative Coordinator for Alabama. I have been working in the medical field since 2008. In March 2017 I joined Starkey HearCare as the Patient Services Coordinator in Albertville, AL. Then, in January 2019 I became the Regional Administrative Coordinator for all of Alabama.

I LOVE working with people who struggle to hear and to be able to help them makes me happy. Being in this industry has taught me so much, and I cannot wait to learn more.

I am married with two children. Some things I enjoy are watching my daughter play volleyball, watching my son play soccer, riding motorcycle with my husband, reading, decorating my house seasonally, and taking pictures.

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Customer Reviews

Friendly and prompt. Service was quick and clearly understood. Very satisfied with my experience.

Karen Grooms, on Google

Drs are friendly and patience,it's more of a family evirment


Very friendly and professional easy to talk to, get you in and out quickly. Love them I will recommend them to family and friends, even church members!!!

Annie J Thomas, on Google

I've been noticing hearing loss and was concerned about it. My hearing loss was confirmed and I was able to get immediate help. I didn't have to wait on my hearing aids to be ordered. I hear much better now.

Troy Hughes, on Google

My new audiologist was perfect. I have somewhat of a professional audio background which gives me an advantage in the tuning process, and he was more than helpful in helping me dial them in further.

Tom Eubanks, on Google

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