Our Staff

Scott Harlow, HIS

Scott Harlow, HIS

Hearing Instrument Specialist & Regional Office Manager

Scott Harlow joined Starkey HearCare in 2019 as a Hearing Aid Specialist in Clearwater Florida. In June 2020, he was promoted to Regional Manager, covering Central and SW Florida. In his free time Scott enjoys spending time doing anything associated with the water, swimming, boating or just hanging out at the beach.

Fred Turner, HIS

Fred Turner, HIS

Hearing Instrument Specialist

Fred Turner graduated in 1980 from the University of Alabama. He started in the hearing aid industry in 1999 and has developed years of experience working with patients and their hearing loss. Fred has helped thousands of people enjoy life through better hearing.

Victoria Wiswell

Victoria Wiswell

Patient Services Coordinator

Victoria has been in the medical field 20 plus years.
Her husband has a very sufficient amount of hearing loss and has been a patient of Fred’s for several years.
This has given her an understanding of how hearing loss affects families and relationships.
She enjoys spending time with her family and loves the outdoors.

Jessica Leigeber

Jessica Leigeber

Regional Administrative Coordinator

My name is Jessica Leigeber and I am the Regional Administrative Coordinator for Alabama. I have been working in the medical field since 2008. In March 2017 I joined Starkey HearCare as the Patient Services Coordinator in Albertville, AL. Then, in January 2019 I became the Regional Administrative Coordinator for all of Alabama.

I LOVE working with people who struggle to hear and to be able to help them makes me happy. Being in this industry has taught me so much, and I cannot wait to learn more.

I am married with two children. Some things I enjoy are watching my daughter play volleyball, watching my son play soccer, riding motorcycle with my husband, reading, decorating my house seasonally, and taking pictures.

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Customer Reviews

Fast, polite, helpful staff. Very knowledgeable. Excellent experience.

Maggie Easterling, on Google

Fred and Vickie are always professional and very helpful. They keep me up to date on current technology and care of my hearing aids.

Jim Cooper, on Google

Always professional and nice. Able to get in quickly when I have a problem. Problems are always resolved quickly. Nicest people you will ever meet.

Henry Parker, on Google

If you are in the market for purchasing hearing aids, I highly recommend that you consider purchasing them from Pattillo Balance and Hearing Center. Customer service is GREAT. Mr. Fred Turner is very personable, professional and extremely knowledgeable about improving hearing loss. Through my interactions with him, I have found...

Shirlene Tymes, on Google

Friendly and prompt. Service was quick and clearly understood. Very satisfied with my experience.

Karen Grooms, on Google

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