What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

The local office here in Montgomery, AL is wonderful!! NO complaints at all. They are very compassionate about the customer. Fred is very courteous and his compassion for your well being is displayed every time you see him. He will work with you and the aids as much as needed...

Kimberly A Fisher, on Google

The patient was my husband, Johnny Mosley. We were very pleased with the people as well as the service. We would highly recommend you to our friends and neighbors.

Patricia Mosley, on Google

I was so excited to see that Vicki is back in the Montgomery office. She is so friendly and nice and it is the joy to do business with her.

Troyncarolyn Mozingo, on Google

THE APPOINTMENT WITH THE HEARING SPECIALIST WAS JUST FANTASTIC!!! HE WAS PATIENT, ATTENTIVE, AND ALSO VERY INFORMATIVE. THE TIME SPENT WITH HIM WAS A SHEER PLEASURE. THE WHOLE EXPERIENCE ITSELF WAS VERY ENLIGHTENING AND ENCOURAGING. I LOOK FORWARD TO RECEIVING MY NEW HEARING AIDES!!! GOD BLESSS THE HEARING SPECIALIST AT...

NOAH AMADEUS LEWIS IV, on Google

When I arrived I was asked if I had been told there was a $65 office visit charge. I said I was not informed of that as I have never had to pay that in the past. I was told I would probably get another hearing test since it had...

Eric Sherman, on Google

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